Company
Contact NurseLearn AI
Every request reaches a person at support@nurselearn.ai. Use the subject lines below so your message lands with the right context and gets a faster answer.
Account and product support
Email support@nurselearn.ai from the address on your NurseLearn account. Include what you were doing, the page or feature involved, the device and browser or app version, and a screenshot if you have one. For a problem with a specific note, flashcard set, or quiz, include its title so we can find it.
Billing, subscriptions, and refunds
Pro subscriptions renew automatically until cancelled. You can request a full refund within 7 days of your initial subscription purchase by emailing support@nurselearn.ai with the subject line "Refund request" and your account email. Cancellation and plan-change questions go to the same address.
Privacy and data requests
To access, correct, export, or delete your personal data, email support@nurselearn.ai with the subject line "Privacy request" from your account email. Our privacy policy describes what we collect and how it is used. Please do not send protected health information or patient records in any message.
Legal notices
Copyright notices under the DMCA: send the information required by 17 U.S.C. § 512(c)(3) to support@nurselearn.ai with the subject line "DMCA Notice". Notices of Dispute under our terms of service use the subject line "Notice of Dispute". Arbitration opt-outs use the subject line "Arbitration Opt-Out" within 30 days of first accepting the terms.
Nursing programs, press, and partnerships
Nursing schools and programs interested in licensing NurseLearn for a cohort can email support@nurselearn.ai with the subject line "Institution licensing"; program administrators who already have access sign in at the institution portal. Press, partnership, and content-correction requests use the subject lines "Press", "Partnership", and "Correction".